Crypto

As an investment, crypto is typically highly risky, and lacks the protections associated with other financial assets such as deposit insurance and the right to error resolution. While there can be some security built into a blockchain system (For example, every computer in the network maintains a complete, anonymous record of every transaction), consumers should be aware of the risks and potential for fraud.

We regulate financial services and products in California, and since the Governor’s Executive Order on blockchain technology in 2022, our role in overseeing crypto has grown. We are continuously monitoring the crypto landscape as it evolves. We’re here to protect every Californian from scams, and we carefully review consumer complaints for enforcement purposes and to inform policymakers.

How to report crypto scams

If you’ve experienced unfair, deceptive, or abusive practices related to crypto, submit a complaint with us today.

Before you put your money at risk, check our Crypto Scam Tracker – a first-of-its-kind searchable collection of scam complaints sorted by company name, scam type, or keywords, as well as a glossary explaining the structures for common scams.

How will my complaint be handled?

If we think an issue can be resolved by reaching out to a financial service provider, we’ll work to get a resolution on your behalf. If the complaint involves activity that we think may be illegal, we’ll send your complaint to our enforcement division who will review and take appropriate next steps, which may involve reaching out to other state and federal agencies or regulatory organizations. While we work to carefully review every complaint, we cannot guarantee that we will be able to resolve your issue.