The California Department of Financial Protection and Innovation (DFPI) has been made aware that Patelco Credit Union was subjected to a ransomware attack on Saturday, June 29, 2024. This cyberattack caused the credit union to shut down some of its day-to-day operations to get the situation under control.
Patelco Credit Union has provided notices on its website, patelco.org to provide members updates on this issue, which includes a list of services available. Patelco branch offices and its call center are open to provide member services.
The DFPI urges consumers to verify whether a financial service provider is licensed in California or submit a complaint by visiting the DFPI website at dfpi.ca.gov or calling 1-866-275-2677.
Get the latest information with this DFPI Consumer Alert: https://dfpi.ca.gov/2024/08/21/patelco-credit-union-cyberattack-update/