Los Angeles, San Francisco, San Diego and Sacramento Cities

Our Mission

Serve Californians by effectively overseeing financial service providers; enforcing laws and regulations; promoting innovation and fair and honest business practices; enhancing consumer awareness; and protecting consumers by preventing potential marketplace risks, fraud, and abuse.

About

The Department of Financial Protection and Innovation (DFPI) provides protection to consumers and services to businesses engaged in financial transactions. The Department regulates a variety of financial services, products and professionals. The Department oversees the operations of state-licensed financial institutions, including banks, credit unions, money transmitters, issuers of payment instruments and travelers checks, and premium finance companies. Additionally, the Department licenses and regulates a variety of financial businesses, including securities brokers and dealers, investment advisers, deferred deposit (commonly known as payday loans) and certain fiduciaries and lenders. The Department regulates the offer and sale of securities, franchises and off-exchange commodities. For the complete list, see the Department’s Licensees page.

History

Laws and Regulations

Public Records Act request

DFPI Divisions

DFPI Strategic Plan Summary Booklet

Publications

executive office

DFPI careers

Feedback

Licensees and regulated industries

Locations

Small Business/Disabled Veterans Business Opportunities

DFPI Executive Office

Christopher Shultz, Chief Deputy Commissioner

Christopher S. Shultz
Chief Deputy Commissioner

Ed Gill

Ed Gill
Senior Deputy Commissioner
Division of Corporations and Financial Institutions

Image for Suzanne Martindale

Suzanne Martindale
Senior Deputy Commissioner
Consumer Financial Protection

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Vacant
General Counsel

 

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Vacant
Deputy Commissioner
Legal

image for Nicole Hisatomi

Nicole Hisatomi
Deputy Commissioner
Legislation

Photo of Sophia Smith

Sophia Smith
Deputy Commissioner
Administration

image for Deputy Commissioner Adrian Diaz

Adrian Diaz
Deputy Commissioner
External Affairs

Photo of Jeanette Quick

Jeanette Quick
Deputy Commissioner
Investor Protection

Aaron Prosperi

Aaron Prosperi
Deputy Commissioner
Banking

Balbiro Kazla

Balbiro Kazla
Deputy Commissioner
Broker-Dealers and Investment Advisors

Christina Tetreault

Christina Tetreault
Deputy Commissioner
Office of Financial Technology Innovation

Jim Sweeney

Jim Sweeney
Deputy Commissioner
Consumer Services

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Marchael Kelly
Deputy Commissioner
Supervision and Registration of New Covered Persons

Photo of J. Elizabeth Smith

J. Elizabeth Smith
Deputy Commissioner
Communications

 

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Mary Ann Smith
Deputy Commissioner
Enforcement

 

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Melinda Lee
Deputy Commissioner
Debt Collector Licensing

Mona Elsheikh

Mona Elsheikh
Deputy Commissioner
Financial Services

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Robert Venchiarutti
Deputy Commissioner
Money Transmitters

Sheila Oliver, Deputy Commissioner Mortgage Lending Office

Sheila Oliver
Deputy Commissioner
Mortgage Lending Office

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Vacant
Deputy Commissioner
Credit Unions

The Department of Financial Protection and Innovation Divisions

  • Executive Office – The Executive Office includes several support units:
  • Administration Division – This division provides DFPI with administrative support services, including accounting, budgets, contract management, facilities management, human resources, and purchasing.
  • Communications Division – This division offers strategic messaging, media relations, and digital communications support. Working to reach all Californians, the Communications team helps draft and edit external communications, including consumer alerts, emergency proclamations, website content, social media campaigns, presentations, media releases, educational resources, and more. The team helps coordinate events, statewide communications campaigns and works with internal and external stakeholders to help tell the story of the department’s work and our impact as a national model for consumer protection and financial regulation.
  • Consumer Services Division – The DFPI Consumer Services Division facilitates communication between consumers and the various financial institutions, companies and products that DFPI regulates to assist in the dispute resolution process. Visit Frequently Asked Questions for more information.
  • Division of Consumer Financial Protection – This division is responsible for supervising and regulating financial activities not previously overseen by the department. These include debt collection, debt relief, private post-secondary education finance, and newly emerging financial products or services.
  • Division of Corporations and Financial Institutions
    • Banking Program – The Banking Program licenses and regulates trust companies and commercial, industrial, and foreign (other nation and other state) banks.
    • Broker-Dealer/Investment Adviser Program – This program licenses and regulates broker-dealers, broker-dealer agents, investment advisers, investment adviser representatives, exempt reporting advisers, capital access companies, and SEC investment adviser notice-filers.
    • Credit Union Program – The Credit Union Program licenses and regulates state-chartered credit unions.
    • Financial Services Office – The Financial Services Office is responsible for the licensure and regulation of payday lenders, finance lenders and brokers, escrow companies and check sellers, bill payers and proraters.
    • Money Transmitter Program – The Money Transmitter Program licenses and regulates money transmitters, issuers of payment instruments (money orders), traveler’s checks, and stored value cards.
    • Mortgage Lending Program – This program is responsible for the licensure and regulation of residential mortgage lenders and mortgage loan originators.
  • Enforcement Division – The Enforcement Division, on behalf of the Commissioner of the Department of Financial Protection and Innovation, enforces the laws administered by the DFPI.
  • Information Technology Office – The Information Technology Office is responsible for IT support, including software/hardware acquisition, network and user services, and the development and support of applications.
  • Legal Division – This division serves as in-house legal counsel for all of the department’s programs and also regulates the offer and sale of securities and franchises.
  • Legislation Division – The Legislation Division monitors and tracks bills related to the DFPI and provides guidance on legislative issues.

DFPI Regional Offices


DFPI Main Office - Sacramento

2101 Arena Boulevard
Sacramento, CA 95834

(916) 445-7205
(866) 275-2677

San Francisco

One Sansome Street, Suite 600
San Francisco, CA 94104-4428

(415) 972-8565
(866) 275-2677

San Diego

1455 Frazee Road, Suite 315
San Diego, CA 92108

(619) 610-2093
(866) 275-2677

Last updated: Sep 8, 2022 @ 1:52 pm