How We Protect Consumers
Consumer Education
We provide information and resources to give consumers the tools to make smart financial decisions. Learn about your rights as a borrower and plan for the future.
Regulation
We regulate a wide variety of financial services, products, and professionals in California. In 2020, our mission broadened to include emerging markets and financial innovations.
Enforcement
Violators are held responsible through actions, orders, and administrative hearings. We also publish consumer alerts to alert the public to fraudulent activity.
Consumer Success Stories
The Consumer Services Office (CSO) helps to address numerous complaints that have arisen between consumers and various financial institutions that DFPI regulates. We facilitate communication between the parties and help to resolve disputes, often returning thousands of dollars to consumers while ensuring their rights and protections are upheld. Read some of the CSO stories here.
News and Updates
The DFPI announced today that almost 3,000 consumers—many from California’s Filipino, Chinese, and Hispanic communities—will soon receive checks totaling more than $7 million in restitution for securities fraud.
加利福尼亚州金融保护与创新局今日宣布，近 3,000 名消费者将陆续收到退赔支票，以补偿其因证券欺诈遭受的损失，补偿总额超过 700 万美元，其中许多消费者是加州菲律宾裔、华裔及西班牙裔。上述退款由加州法院裁定发放，源于 DFPI 针对克恩县一起欺诈性土地开发计划所采取的执法行动。
El Departamento de Protección e Innovación Financiera (DFPI, por sus siglas en inglés) de California anunció hoy que casi 3 mil consumidores, muchos de las comunidades filipina, china e hispana de California, pronto recibirán cheques que sumarán más de $7 millones en restitución por fraude.
Inanunsyo ngayong araw ng California Department of Financial Protection and Innovation (DFPI) na halos 3,000 consumer—marami sa kanila ay mula sa mga komunidad ng mga Pilipino, Chinese, at Hispanic sa California—ang malapit nang makatanggap ng mga tseke na nagkakahalaga ng mahigit $7 milyon bilang kabayaran o restitusyon para sa pandaraya sa mga panagot (securities).
What You Need to Know: DFPI orders companies to refund $1.3 million to Californians for excessive commissions. SACRAMENTO – As part of its robust efforts to protect Californians from irresponsible […]
Enforcement Actions
in 2025
Regulated companies
and professionals
Consumer Complaints
Received in 2025
returned to consumers
in 2025
Department of Financial Protection and Innovation
About the DFPI
The California Department of Financial Protection & Innovation is dedicated to helping California consumers. We believe in supporting a healthy and trusted financial marketplace in California and that innovation can exist alongside fair and honest business practices.
Gavin Newsom
