Strategic Plan
Overview
The foundation of DFPI’s mission, vision, and role is to champion and uphold financial protections for all Californians. We protect consumers and maintain a healthy and trusted financial marketplace by enabling responsible innovation through thoughtful regulation and enforcement.
The Department’s 2024-2026 Strategic Plan is grounded in three core values:
 Safety and Soundness |
Effective regulation and promoting fair and honest business practices to maintain consumer trust and confidence in an array of financial services, products and professionals. |
 Responsible Innovation |
Maintaining the balance between embracing transformative technologies and security for everyday Californians engaging with our financial services system. |
 Economic Mobility |
Collaborating to improve the financial well-being of California consumers through increased access to economic mobility and generational wealth-building opportunities. |
Our Goals
Goal 1: Strengthen the financial services ecosystem through oversight and consumer protection.
Key Action Areas:
- Enforcement to provide market accountability and protect consumers.
- Enhance supervision and examinations of financial institutions, products, and services.
- Implement laws and regulations, including the California Consumer Financial Protection Law and the Digital Financial Assets Law.
Goal 2: Drive operational excellence throughout the department.
Key Action Areas:
- Enhance DFPI data analytics and technology for increased insight and improved efficiency.
- Facilitate knowledge-sharing to enhance policies, programs, and practices.
- Increase transparency through improved regulatory communications.
Goal 3: Expand DFPI’s reach and impact.
Key Action Areas:
- Increase awareness of DFPI among key stakeholders.
- Expand engagement and partnerships.
- Foster responsible innovation.
Goal 4: Advance opportunities for Californians to achieve economic security and mobility.
Key Action Areas:
- Promote increased investment in under-resourced communities.
- Advanced financial empowerment for underserved and vulnerable Californians.
- Modernize approach to regulating high-risk investments.
Goal 5: Elevate the DFPI’s commitment to equity, diversity, inclusion, and accessibility.
Key Action Areas:
- Improve language and accessibility access for all DFPI stakeholders.
- Increase employee retention and satisfaction.
- Integrate equity, diversity, inclusion, and accessibility practices into department operations and decision making.