DFPI: financial protection is our middle name.
We need to be alert and take measures to protect our bank accounts, our families and our futures. This is one of DFPI’s core reasons for existing. We keep the Golden State golden by regulating financial services and products, and by protecting consumers from unfair, deceptive and abusive financial practices.
Featured Resources
Romance Scams: What consumers need to know
Romance scammers prey on innocent people with intent that’s decidedly unromantic. And they all rely on one simple gambit: Winning your trust. The best way to thwart love scammers is to be clear-eyed about the ways they steal your heart, and your wallet.
Protect Yourself from Fraud by Educating Yourself
This publication is designed to help you identify fraud, avoid scams, safeguard personal and financial data, and know your rights. It also contains valuable tips on doing your own research and how you can get help from the DFPI. Think of this as a helpful starting point in your financial decision-making.
Crypto Scam Tracker
Use this information to protect yourself when engaging in crypto transactions. Below the table is a glossary explaining the structures for common scams.
Useful Terms
Identity theft
Identity theft is when scammers try to steal your personal information to commit fraud.
Phishing
Phishing is a cybercrime in which fraudulent emails, messages, or websites are used to trick you into disclosing sensitive and personal information.
Skimming
Skimming is the illegal attempt to capture your credit card data through illegal gadgets installed on ATMs and other payment processing equipment.
Data Breach
A data breach is when an organization’s system is hacked, disclosing private and personal information.
Fraud Detection
Fraud detection is the process of identifying suspicious or fraudulent activities, transactions, or patterns using advanced analytics, machine learning algorithms, and other tools to prevent financial losses and mitigate risks.
Two-Factor Authentication (2FA)
Two-factor authentication (2FA) is a security measure that requires users to provide two different kinds of authentication to access online accounts.
Fraud Prevention Tools
Fraud prevention tools are software solutions and technologies organizations use to detect scammers and prevent their scams.
Other Useful Links
- Protect your money. Know your rights: Whether you want to get smarter about ongoing scams and frauds, or what to do if you think you’ve been the victim of fraud, our site features numerous educational resources and important contacts.
- Bureau of Consumer Protection: The FTC is so serious about protecting people like you from fraud that they dedicated an entire bureau to it. The Bureau of Consumer Protection collects and investigates reports from consumers of unfair and fraudulent business practices, suing companies and people who break the law, developing rules to maintain a fair marketplace, and educating consumers and businesses about their rights and responsibilities.
Other Recent Consumer Alerts and Insights
Consumer Insights
Top 4 scams that target young adults
Young adults (ages 20-29) fall victim to more scams and fraud than any other age group.
Consumer Insights
Top 4 scams that target young adults
Jan 17, 2025
Young adults (ages 20-29) fall victim to more scams and fraud than any other age group.
Alerts
DFPI Imposter Asking for Account Information to “Disburse Victim Funds”
Nov 18, 2024
The California Department of Financial Protection and Innovation (DFPI) has received information about scammers fraudulently claiming to be from the “Department of Financial Protection and Innovation”, using the email address [email protected].
Alerts
Información para los clientes de Sigue Corporation
Nov 14, 2024
A partir del 22 de octubre de 2024, los procedimientos para presentar un reclamo por transacciones no pagadas con Sigue Corporation han cambiado.
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Resources and Publications
Industries we regulate
- Commercial Banks
- Industrial Banks
- Public Banks
- Credit Unions
- Trust Services
- Securities
- Franchises
- Capital for Businesses
- Broker-Dealers & Investment Advisers
- Money Transmitters
- Debt Collectors
- Check Sellers, Bill Payers & Proraters
- Consumer & Commercial Loans
- Payday Lenders
- Insurance Premium Finance
- Residential Mortgage Lenders
- Mortgage Loan Originators
- Property Assessed Clean Energy (PACE)
- Escrow
- Student Loan Servicers