Student Loan & Borrower Resources

A lady looking foward with word: It's time to get back on track. Covid student loan pause ending soon.
A lady is looking forward and words of when your dreams in life meet student debt reality. We are here to help.
A man is looking forward with words: Public Service loan forgiveness waiver deadline October 31. Act now!

All kinds of Californians have student loans. We’re here to help.

DFPI is the consumer watchdog for Californians with student loans. Our job is to help Californians like you take the stress out of student loans, helping you find the support and information you need. Whether you need to stay on track, or get back on it, we’ve got knowledge and expertise that can help.

The application for federal student debt cancellation will be online in early October. Learn more from this FAQ, and log on to your account on StudentAid.gov to receive updates and text alerts.

Get ready to get

Back on track

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Know Your LOAN

To take control of your loan, begin with the basics: Set up and log in to your account at StudentAid.gov so you can find out who services your loan, what your balance is, and other key information.

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Know Your RIGHTS

California now has a Student Borrower Bill of Rights that protects you in your dealings with loan servicers. Learn about the information and service lenders are required to give you, and how DFPI can help if you think your rights have been violated.

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Know Your OPTIONS

Repayment plans. Loan consolidation. Public service loan forgiveness. Whether you’re trying to get out of default or just want to be sure you’re paying only what you have to, know your options to minimize the impact your loans have on your life.

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Webinars and Resources

UPCOMING WEBINARS

New Student Loan Webinars Coming Soon

 

Details and Registration Information to follow

PAST RECORDINGS

Student Loan Public Service Video list

 

Go to All Recorded Webinars

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Check to see if you’re eligible

PUBLIC SERVICE LOAN FORGIVENESS

This Help Tool from the Office of the U.S. Department of Education helps determine whether you work for a qualifying employer, suggests actions you can take to become eligible for PSLF, and guides you through the form and submission process.

 

Go to the Help Tool

 

Learn more about PSLF in our Student Loan FAQs

Newsletter Sign-up

Get “In Your Interest” news direct in your inbox to stay on top of policies, laws, forgiveness programs, and repayment options that could affect you.

Do you have questions about your student loan, repayment options, or loan forgiveness eligibility?

Contact the DFPI’s Student Loan Ombudsperson, Celina Damian, for assistance.

Please include basic loan information in your inquiry (loan type, disbursement date, etc.).

Contact us