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Note: If you have a complaint against a financial institution or service provider, please use our Submit a Complaint portal.
Have a question or comment? Tell us a bit about yourself and your inquiry, and we’ll contact you as soon as we can.
We are a large organization and have several departments that address consumer and industry inquiries. To help route your message to the right department, please select the reason for contacting us in the dropdown menu on the form.
If English is not your preferred language, we offer translation services in more than 240 languages. For assistance, please call (866) 275-2677.
Comments or Complaints About DFPI
If you would like to register a complaint or comment about the department with the Office of the Ombuds, use the Citizen Complaint Form (DFPI Form-803 PDF). Submit the form via email at [email protected] or via postal mail at:
Department of Financial Protection and Innovation
Office of the Ombuds
2101 Arena Boulevard
Sacramento, CA 95834
Once the comment or complaint is received, it will be reviewed and you may be contacted for further information.
California Public Records Act Request
To request DFPI, submit a California Public Records Act (PRA) request. Requests can be submitted electronically through our self-service portal or by mail.
Licensee Designated Email Registration & Updates
Institutions licensed by the DFPI are required to provide and maintain an email account that is designated for communications with the DFPI. Register or update the designated email for your business on DFPI’s self-service portal. Note: If you are a DFPI licensed business and have questions about registering or changing a designated email, please use the contact form above.
Stay Connected
DFPI Locations
DFPI Main Office - Sacramento
2101 Arena Boulevard
Sacramento, CA 95834
(916) 327-7585
(866) 275-2677
San Francisco
One Sansome Street, Suite 600
San Francisco, CA 94104-4428
(415) 972-8565
(866) 275-2677
Los Angeles
300 S. Spring Street, Suite 15513
Los Angeles, CA 90013-1259
(213) 897-2085
(866) 275-2677
320 West 4th Street, Suite 750
Los Angeles, CA 90013-2344
(213) 576-7500
(866) 275-2677
San Diego
1455 Frazee Road, Suite 315
San Diego, CA 92108
(619) 610-2093
(866) 275-2677