Consumer Insights
Romance Scams: What consumers need to know
The best way to thwart love scammers is to be clear-eyed about the ways they steal your heart, and your wallet.
Successful Budgeting & Financial Planning for the New Year
Financial literacy is a valuable life skill that helps us make smart financial decisions. The better we understand the complexities of the financial world, the more empowered we are to take control of our finances and avoid financial scams and fraud. Budgeting is a solid first step in building financial stability. Follow these tips to get started.
Basic Banking and Credit for New Americans (Part 3): Understanding and Building Your Credit in the U.S.
In part three of our Basic Banking and Credit for New Americans series, learn about credit scores and how they affect your access to loans and other types of credit. Follow these tips, and you’ll be well on your way to establishing a good credit score.
Basic Banking and Credit for New Americans (Part 2): Inclusive Banking Services for New Californians
In part 2 of the Basic Banking and Credit for New Americans series, take a deeper dive into banking in the U.S. Learn how to choose the right bank, type of account, and financial services that best fit your unique financial and personal situation.
Tips for Safe Charitable Donations
Fake causes and charity scams always increase during the holiday gift-giving season. Scammers prey on your holiday goodwill. As you’re planning your year-end gift giving to your favorite nonprofits and charities, follow these tips for safe charitable donations.
Your Top Student Loan Questions Answered: Public Student Loan Forgiveness
The DFPI’s Student Loan Ombudsperson, Celina Damian, shares the most asked questions from borrowers, and their answers, regarding the Public Service Loan Forgiveness (PSLF) program.
Trends in Consumer Crypto Complaints
The DFPI has identified a significant increase in crypto-related consumer complaints. Our third-quarter 2023 report highlights various types of scams. To combat this, the DFPI has launched a new Self Service Complaint Portal, enhancing our ability to swiftly address and resolve consumer issues.
Honoring Those Who Have Served
Meet William Burgos, a key member of the DFPI team, who brings his military experience to support California’s veterans and military service members. Our dedicated resources provide essential guidance against financial fraud, help in managing VA benefits, and opportunities in careers and business.
Safe Holiday Shopping
Navigate the holiday shopping season with confidence by following our expert tips. From crafting a well-planned budget to safeguarding your personal data, we guide you through every step. Learn how to spot and avoid shopping scams, and make informed decisions when comparing deals and understanding return policies.
Your Top Student Loan Questions Answered: Restart of Repayment on Oct. 1
Are you curious about your student loans and need expert guidance? Submit your questions to our Student Loan Ombudsperson, and you might see the answer in our upcoming newsletter!